Privacy Policy.

Effective Date: May 1, 2025

01

Introduction

TVS Next (“TVS Next”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit the NexOps website, engage with our services, request information, or interact with our platform.

NexOps is a Manufacturing Orchestration Intelligence Solution designed to help manufacturing enterprises unify operational data, apply AI-driven intelligence, and improve decision-making across their operations.

02

Information We Collect

We may collect the following categories of information:

Information You Provide Directly

  • Name
  • Business email address
  • Company name
  • Job title
  • Phone number
  • Information submitted through forms, event registrations, demo requests, or contact requests

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website information

Customer Data

When organizations use NexOps, operational, production, maintenance, quality, and related business data may be processed on behalf of our customers. Such data remains the property of the customer and is processed in accordance with contractual agreements.

03

How We Use Information

We use collected information to:

  • Respond to inquiries and requests
  • Schedule demonstrations and consultations
  • Provide and improve NexOps products and services
  • Deliver customer support
  • Analyze website usage and performance
  • Send product updates, newsletters, and event information (where permitted)
  • Comply with legal and regulatory obligations
  • Maintain platform security and prevent misuse

05

Information Sharing and Disclosure

We do not sell personal information.

We may share information with:

  • Authorized service providers and technology partners
  • Cloud hosting and infrastructure providers
  • Professional advisors and auditors
  • Regulatory authorities when required by law
  • Affiliates within the TVS Group where necessary for business operations

All third parties are required to protect information in accordance with applicable privacy laws and contractual obligations.

06

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

While we employ industry-standard security measures, no method of transmission or storage can be guaranteed to be completely secure.

07

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

08

International Data Transfers

Information may be processed and stored in countries where TVS Next, its affiliates, or service providers operate. We take appropriate measures to ensure personal information remains protected in accordance with applicable laws.

09

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

10

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and enhance website performance.

You may manage cookie preferences through your browser settings.

11

Third-Party Links

The NexOps website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

12

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the revised effective date.

13

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

General Enquiries

TVS Next
Email: marketing@tvsnext.com
Website: www.nexops.ai

USA Office

Lake Farrington Plaza II
1604 US Highway 130
North Brunswick, NJ 08902
USA

India Office

21/22 Olympia Cyberspace
Alandur Road, Guindy
Chennai 600032
India