Privacy Policy.
01
Introduction
TVS Next (“TVS Next”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit the NexOps website, engage with our services, request information, or interact with our platform.
NexOps is a Manufacturing Orchestration Intelligence Solution designed to help manufacturing enterprises unify operational data, apply AI-driven intelligence, and improve decision-making across their operations.
02
Information We Collect
We may collect the following categories of information:
Information You Provide Directly
- Name
- Business email address
- Company name
- Job title
- Phone number
- Information submitted through forms, event registrations, demo requests, or contact requests
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referring website information
Customer Data
When organizations use NexOps, operational, production, maintenance, quality, and related business data may be processed on behalf of our customers. Such data remains the property of the customer and is processed in accordance with contractual agreements.
03
How We Use Information
We use collected information to:
- Respond to inquiries and requests
- Schedule demonstrations and consultations
- Provide and improve NexOps products and services
- Deliver customer support
- Analyze website usage and performance
- Send product updates, newsletters, and event information (where permitted)
- Comply with legal and regulatory obligations
- Maintain platform security and prevent misuse
04
Legal Basis for Processing
Where required by applicable law, we process personal information based on one or more of the following legal grounds:
- Consent
- Contractual necessity
- Legitimate business interests
- Compliance with legal obligations
06
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
While we employ industry-standard security measures, no method of transmission or storage can be guaranteed to be completely secure.
07
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
08
International Data Transfers
Information may be processed and stored in countries where TVS Next, its affiliates, or service providers operate. We take appropriate measures to ensure personal information remains protected in accordance with applicable laws.
09
Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
11
Third-Party Links
The NexOps website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
12
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page along with the revised effective date.
13
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
USA Office
Lake Farrington Plaza II1604 US Highway 130
North Brunswick, NJ 08902
USA
India Office
21/22 Olympia CyberspaceAlandur Road, Guindy
Chennai 600032
India